Accessibility

ACCESSIBILITY STATEMENT

Last Updated: 04/13/2020

At Carousel Group Hotels, we strive to deliver outstanding products, services, and experiences. We value your business and, more importantly, your loyalty. We recognize that accessibility for all is an important issue.

Carousel Group Hotels strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) on our website, and:

  • We have built our website using standard-compliant HTML and CSS
  • We have ensured that the website content is structured in a logical manner using informative headings and labels where relevant, and are usable by customers who use assistive technology/screen readers.
  • We have provided consistent navigation across the website
  • We have ensured that images have alternative texts and descriptive links.

In addition, we offer rooms with accessibility features:

Accessible Parking Details:
  • Accessible self-parking available
  • Wheelchair accessible parking spaces
  • Elevator access to hotel restaurant
  • Parking drop of point is adjacent to entrance
  • Accessible Public Area Details:
  • All Entrances/Doorways
  • Elevators to All Floors
  • Public Toilets
  • Restaurant
  • Business Center
  • Indoor Pool with ADA Pool lift
  • Accessible Guest Room and Bathroom:
  • Wheelchair accessible rooms available
  • ADA compliant guest rooms and access routes
  • Accessible door locks
  • Grab bars and tall toilets available
  • Adequate clear turning space in bathrooms
  • Portable bathtub seats
  • Handrails
  • Bathtubs with handrails
  • Bathroom doors open outwards in accessible rooms
  • Hearing Impaired Accessibility:
  • Close caption TV
  • Hallways
  • Public Areas
  • Elevators
  • Vision Impaired Accessibility:
  • Audible fire/smoke alarms
  • Guest Rooms
  • Hallways
  • Public Areas
  • Audible alarms in hallways
  • Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility. If you would like to report any accessibility issues, please contact us at 800-641-0011.